POSITION TITLE: COORDINATOR OF MILITARY STUDENT SERVICES
DEPARTMENT: MILITARY STUDENT SERVICES
DIVISION: ENROLLMENT SERVICES
Summary of Position:
The Coordinator of Military Student Services is responsible for developing and implementing systems to establish the University as a national leader in the recruitment, retention, and graduation of service members, veterans, and military dependents.
Reports to the Assistant Vice President for Enrollment Services in the Office of Enrollment Services.
Essential Duties and Responsibilities:
• Demonstrates a willingness to support and advance the Christian, Catholic, Benedictine mission of the University of Mary
• Establishes and maintains effective working relationships with the campus community, the general public, community college personnel and other agencies. Serves as primary liaison for student services impacting service members, veterans, and military dependents.
• Implements and administers student services designed to better aid the military student in their overall academic and non-academic experience.
• Maintains and provides accurate and objective enrollment data, analyzing that data to develop and manage appropriate initiatives.
• Administrative responsibilities related to recruiting students including marketing, on and off-campus events, communication and relationship building with stakeholders.
• Advise active military, veteran, and military dependent students regarding tuition assistance or veteran benefits. Ensure all documentation required for submission to secure appropriate benefits for this constituency is collected, validated, and submitted properly and by deadline.
• Develop and manage a retention program for this constituency leading to increased graduation rates.
• Develop partnerships with employers and campus units to increase career placement for students and graduates.
• Develop strong partnerships with external organizations to enhance the services offered to these students and graduates.
• Collaborate closely with enrollment services personnel, other campus units, the government, agencies, and other external organizations which provide services to this population.
• Establish a community for among this student population around regular communication and events to encourage success academically and socially.
• Identify and propose solutions for problems that arise concerning military student services issues.
• Commitment to on-going knowledge base acquisition of the University. Stays current regarding federal and state regulations and guidelines. Maintain professional memberships and associations.
• Attends and actively participate in admission staff meetings, training programs, and planning retreats.
• Provides input regarding the development of department goals and strategic plan.
• Demonstrate adequate knowledge in all academic and non-academic offerings, program delivery methods, and admissions standards.
• Other duties as assigned at the discretion of the supervisors.
Desired Minimum Qualifications, Education and Experience:
Bachelorís degree required, masterís preferred, with three years directly related experience or equivalency preferred. Previous experience in recruitment, advising, counseling, or teaching environment to a military population is also preferred.
Knowledge, Skills and Abilities Required:
• Extensive knowledge and familiarity with the military and the various services currently available to veterans and their dependents.
• Demonstrated experience forging relationships with organizations which provide services to service members, veterans, and dependents.
• Expertise in Department of Defense educational programs, the Department of Veterans Affairs, and the GI Bill.
• Demonstrated experience in promoting the welfare of service members and/or dependents.
• Demonstrated experience in leading complex organizations with preference given to those associated with military or military service organizations.
• Experience in group presentations and public speaking.
• Ability to maintain confidentiality.
• Ability to work independently with flexible schedules and travel
• Valid driverís license
Long periods of working at a desk or while driving. Ability to lift 20 pounds. Ability to multi-task in a fast-paced environment. Responsibilities may require an adjusted work schedule and additional hours in order to meet deadlines and work with wide range of contacts.
Office is located on Bismarck Main Campus in the Benedictine Center. Hours will be 8:00 to 4:30, Monday through Friday. Evening and/or weekend hours may be required, and limited travel will be required. Daily attendance at work is required unless the supervisor authorizes a leave. This is a full-time exempt, 12-month benefited appointment.
In addition to the general and specific objectives mentioned above, the Coordinator for Military Student Services is always a good-will ambassador of the University. This individualís effort is aimed at increasing the appeal of the University to those with whom he/she has contact. A commitment to customer service is an absolute necessity. Individual must maintain positive disposition in midst of stressful and/or demanding situations.
This position description is a general description of the essential job functions. It is not intended to describe all duties someone in this position may perform. All employees of the University of Mary are expected to perform tasks as assigned by management, regardless of job title or routine job duties.
Qualified candidates are invited to submit their letter of application, resume and 3 professional references to: Pam Treib, Human Resource Generalist: University of Mary 7500 University Drive, Bismarck, ND 58504; [email protected]